McCall Behavioral Health Network

Part Time - Peer Recovery Support Specialist - Rest Center

The Peer Recovery Support Specialist brings the lived experience of mental health and/or substance use recovery to the REST Crisis Stabilization Unit (CSU), offering peer support, hope, and practical guidance to individuals experiencing acute behavioral health crises. As an essential member of the multidisciplinary team, this role bridges the gap between clinical services and lived experience, modeling recovery and empowering clients to identify strengths, build community connections, and navigate the path forward. This position requires a current Connecticut Certified Recovery Support Specialist (CRSSP) credential.

Non-Exempt /Part-Time

Salary range begins at $30.00

REQUIRED QUALIFICATIONS

• Current Connecticut Certified Recovery Support Specialist (CRSSP) credential required.
• Personal lived experience with mental health and/or substance use recovery.
• Demonstrated ability to maintain professional boundaries while drawing on personal experience.
• Strong interpersonal skills and ability to build trusting relationships across diverse populations.
• Commitment to trauma-informed, recovery-oriented, and person-centered values.
• Ability to work effectively as part of a multidisciplinary team in a fast-paced crisis environment.
• Experience working in a crisis stabilization unit, peer respite, or other acute behavioral health setting.
• Familiarity with Motivational Interviewing or other recovery-support frameworks.
• Experience with electronic health record documentation.
• Bilingual or multicultural competency relevant to the populations served.

PREFERRED QUALIFICATIONS

• Experience working in a crisis stabilization unit, peer respite, or other acute behavioral health setting.
• Familiarity with Motivational Interviewing or other recovery-support frameworks.
• Experience with electronic health record documentation.
• Bilingual or multicultural competency relevant to the populations served.

Physical Requirements: Prolonged periods of time sitting at a desk, using the phone, and working on a computer. Must be able to lift up to 20 pounds at times.

Valid Driver’s license required.

Benefits

• PTO 4 weeks accrued on biweekly basis
• Medical & Dental Insurance - with large employer paid premium
• Life Insurance - 100% employer paid
• Voluntary Vision Insurance
• AFLAC Voluntary Benefits
• Tuition Reimbursement
• 11 Paid Holidays
• Employee Assistance Programs (EAP)
• 403(b) Retirement Plan with Employer Match
• 2 Gym Membership Options

Agency Overview

The McCall Behavioral Health Network is a nonprofit organization whose mission is to inspire hope and promote wellness and healing through a continuum of behavioral health services — prevention, treatment, recovery support, and community engagement — for individuals of all ages and families across Western Connecticut. For more than 50 years, we have reached out to those who often feel isolated in their struggles and have never turned anyone away for their inability to pay. Led by President and CEO Maria Coutant Skinner, LCSW, our passionate team of highly trained professionals is committed to helping individuals and families overcome adversity, foster resilience, and achieve wellness. With locations in Canaan, Danbury, Torrington, Waterbury, and Winsted, McCall serves over 3,500 clients annually, supporting individuals wherever they are on their recovery journey. At McCall, our mission is at the heart of everything we do, ensuring that everyone in our community has equitable access to best-in-class care and the resources they need to heal and thrive.

KEY RESPONSIBILITIES

Peer Support & Engagement

• Establish authentic, peer-to-peer connections with clients by intentionally sharing personal recovery experience to inspire hope and reduce stigma.
• Meet clients where they are — providing non-judgmental, compassionate support during acute crisis and stabilization.
• Assist clients in identifying personal strengths, recovery goals, and natural supports.
• Facilitate peer support groups and skill-building activities that promote recovery, wellness, and self-advocacy.
• Support clients in developing personal recovery plans and wellness tools that identify strengths, coping strategies, and community supports.
• Assist with identifying and connecting clients to community resources, including recovery support groups, housing, transportation, and benefits navigation.
• Partner with clinicians in discharge planning, helping clients establish recovery-supportive connections before leaving the program.
• Provide warm handoffs to community-based peer support and recovery services.
• Participate actively in multidisciplinary treatment team meetings and shift handoffs, contributing the peer perspective to care planning.

Recovery Planning & Resource Navigation

• Support clients in developing personal recovery plans and wellness tools that identify strengths, coping strategies, and community supports.
• Assist with identifying and connecting clients to community resources, including recovery support groups, housing, transportation, and benefits navigation.
• Partner with clinicians in discharge planning, helping clients establish recovery-supportive connections before leaving the program.
• Provide warm handoffs to community-based peer support and recovery services.

Team Collaboration

• Participate actively in multidisciplinary treatment team meetings and shift handoffs, contributing the peer perspective to care planning.
• Collaborate with licensed clinicians, nurses, and the APRN to promote integrated, recovery-oriented care.
• Maintain timely and accurate documentation of peer support services in the electronic health record.
• Adhere to the ethical guidelines and scope of practice established for certified peer specialists.