McCall Behavioral Health Network

Shift Supervisor - Dempsey

The Shift Supervisor will have the primary responsibility of supporting clients in their residential treatment in a therapeutic capacity. This position also includes overseeing the implementation and direction of the program, including coaching and supporting of Recovery Support Professionals and Certified Peers.  

Full Time / Exempt

Salary Range is $60,000 - $65,000

QUALIFICATIONS

Bachelor’s degree or higher with at least 2 years’ experience in a residential SUD program, alcohol/drug certification preferred. Supervisory experience preferred. Previous experience with an electronic health record preferred. Ability to communicate in Spanish and/or Portuguese preferred. Must have organizational, verbal, and written communication skills. 

Physical Requirements: Prolonged periods of time sitting at a desk, using the phone, and working on a computer. Must be able to lift up to 20 pounds at times. 

Valid Driver’s license required with the ability to transport others using company vehicles. 

BENEFITS

• 4 Weeks of PTO that increases with years of service
• 11 Paid Holidays
• Medical & Dental Insurance - with large employer-paid premium
• Life Insurance - 100% employer paid
• Voluntary Vision Insurance
• AFLAC Voluntary Benefits
• 403(b) Retirement Plan with employer match
• Tuition Reimbursement
• Tuition Discounts at participating schools
• Public Service Loan Forgiveness (PSLF)
• NHSC Federal Loan Repayment (for approved sites)
• Employee Assistance Programs (EAP)
• 2 Gym Membership Options

AGENCY OVERVIEW

The McCall Behavioral Health Network is a nonprofit organization whose mission is to inspire hope and promote wellness and healing through a continuum of behavioral health services — prevention, treatment, recovery support, and community engagement — for individuals of all ages and families across Western Connecticut. For more than 50 years, we have reached out to those who often feel isolated in their struggles and have never turned anyone away for their inability to pay. Led by President and CEO Maria Coutant Skinner, LCSW, our passionate team of highly trained professionals is committed to helping individuals and families overcome adversity, foster resilience, and achieve wellness. With locations in Canaan, Danbury, Torrington, Waterbury, and Winsted, McCall serves over 3,500 clients annually, supporting individuals wherever they are on their recovery journey. At McCall, our mission is at the heart of everything we do, ensuring that everyone in our community has equitable access to best-in-class care and the resources they need to heal and thrive.

KEY RESPONSIBILITIES

• Responsible for running reports to ensure all documentation is completed and the program is providing the required clinical treatment hours per week.
• Maintain appropriate clinical records and reports according to established timelines.
• Participate in regularly scheduled staff/team meetings regarding client treatment and meet weekly with the Clinical Program Director.
• Provide shift supervision to Recovery Support Professional, Recovery Support Staff, Certified Peers, and Chef.
• Certify that food, supplies, and materials are purchased in a timely and economical manner.
• Ensure the requirements for clients’ medical insurance, food stamp eligibility, and other entitlement programs are met.
• Prepare and submit reports in accordance with contract, grant, and funding requirements.
• Assist with daily operations, staffing schedule, scheduling concerns, group schedule, and transportation needs.
• Collects urine samples for drug testing as necessary.
• Provide transportation to clients for appointments as needed.
• Provide services in other residential programs as necessary.
• Monitor program safety inspections, First Aid supplies, Narcan supplies, and AED equipment.
• Complete staff schedule.
• Any additional responsibilities assigned by the Clinical Program Director.